bj89799
User's reviews
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Tea Station Irvine Culver
been there couple of time and i have to say their food/tea are pretty good, but their service....people who understand mandarin should stop by in the afternoon when the owner is not around, you will be amazed... case #1 - i walked in and wanna get a cup of tea, the guy with a glasses on was sitting by the cash register looked at me and was shaking his head. i walked toward him and placed my order, he then asked a waitress in the back to make the tea for me. the girl basically yelled at him loud and clear 'u are right next to the bar, why dont u just do it urself?!' he replied 'i am about to enjoying my tea and then she walked in!!' oops..mister, sorry i came in the wrong time... next time u should put up a sign saying 'we're taking a break, come back later' case #2 - after a horrible service one day, finally the waitress brought me the check and said to me 'hey, if u have enough cash on u, can u pay the tip in cash?' .. sorry, i didnt know i am REQUIRED to PAY tips especially after i found out u couldnt remember anything i said about what i need. case #3 - walked in for lunch, the entire dining room was filled with hate. all the waiters and waitresses were yelling at each other with 'mother fucker..blah blah.. ' 'fuck u..blah blah ..' of coz, in mandarin. The waitress even gave me the place mat and a menu then told me to seat myself (no big deal, i can do that myself, u just continue ur yelling and screaming with other employees). through out the entire meal, all i heard was them yelling and cursing at each other. I got up to get my check, figured they probably wouldnt pay attention to me. so one of the cashier got my check and credit card, he asked me if i have any cash, i said no (i realized they have a minimum to use credit card) the cashier looked at me and looked at the check again, he walked away. thought he might need to talk to someone higher about using credit card for payment so i waited. another cashier came up to me and asked me what do i want, i said 'oh im just waiting to pay' he said 'oh, how come that guy didn't help u to that?' i said i dont know, he turned around and yelled 'hey why didn't u help her? u were here werent u?' that guy replied 'oh, cuz i dont want to' and then my friend told me, that guy didn't want to accept my card and just walked away cuz he didnt want to get in trouble for taking credit card payment thats under the minimum. but hey... at least let me know whats going on before u walk away.. or ask someone else to help. ..and what the heck is 'oh, cuz i dont want to' case #4 - ordered 'regular milk black tea with boba' and got 'regular milk black tea' so i asked the cashier if he can put some boba in there and i can pay for it if he didnt charge me on that. got a reply 'hey miss, u said u didnt want boba, u want regular milk black tea' .. i said 'its ok, maybe i didnt make it clear or maybe u didnt hear it, but can u just add some in there?' he wouldnt let it go 'wait, so r u saying im wrong? im pretty sure u didnt say u want boba in there' ... ' ok, i didnt say it, can u now please add some in there?' .. 'yeah.. of coz i can, just dont try to blame it on me when u didnt order what u wanted' .... (god, did i just killed someone or set a fire??? just wanted some boba in my tea and its such a big deal on who's fault was it??) all these happened when the owner was not there. so people who understand mandarin and have nothing to do, maybe u should stop by and just liten to the employees. anyway.. i think i am done with them.. GOOD LUCK GUYS!!! hope u will have a wonderful tea time at THE TEA STATION, Culver Dr., Irvine, CA