Miss C
User's reviews
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chateau Chansons d'Amour
Though the house was beautiful, the owners charged us for 10 people when only 9 were there. When my sister emailed them afterwards to ask about it, she got a long response back, with the owner (Zeda Elizabeth Ali Dowell) calling the tea guests rude, and telling her that all their proceeds go to charity, so asking for a refund was making laser eye patients in Guyana suffer: 'patients who cannot afford treatment will serve the consequences.' 'I am sorry to say but because of your bridal shower and the rudeness of your guests, I will have to reconsider doing any more showers I do believe this will be a loss to this community but we do not need this to happen again to us.' Wow - all this after asking for clarification of an overcharge of one person? We were all very nice and polite to everyone, and even spent a few hundred on additional items from the vendor there. The attitude and rudeness after our stay there has tarnished the whole experience for me. Needless to say, I won't be returning there.
Tearoom response:
We wish to thank 'Miss C' for her comment regarding how beautiful our home is. We have received separate email expressing what a good time was had by all. The person requesting this party was given a contract and she informed us that 10 people would attend. 10 people were prepared for, tea and food were consumed for 10. Even so, to keep her happy, we have offered to refund the amount of one person. We care for all our customers and have never called anyone rude. To do so would be counter-productive and wrong. The implication by this reviewer that someone in a third world country would go without surgery because of one tea not collected from our tea room is silly. Proceeds from our tea room do go to several charities as will be the case for this party. This reviewer is not telling the truth.