Heather
User's reviews
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New Leaf Tea Room & Gift Shoppe
8 of us went to New Leaf tea room for my moms birthday. I made the reservation atleast 3 weeks earlier. We drove over an hour to try this tea room. As we arrived and the ladies were getting situated and using the restroom, I was told by the owner to hurry up, hurry my party up pick hats quickly and get seated because a big bridal shower was coming in and they wanted to get started. It was rude and abrupt. As our tea started we had a potato soup that was delicious, the tea came next which was so week it had no taste. The tiered presentation was beautiful. Emily was one of the servers she was so kind, sweet, and accomodating, even Phyllis the owner was nice but there was a dark haired female server she was down right nasty not only to us but the other server. When one of my party members rang the bell (which we only rang once) she asked for coffee, the look on this servers face and attitude about it was disgraceful. The food overall was good. The egg salad did have a few shells but it was all pretty good. The desserts were very good, and the scones were great. At the end after a few ladies boxed some leftover food to take home, Emily came around to put the togo boxes in bags, and the nasty server says loudly,'dont put their food in bags, they can do it themselves', Emily continued and the nasty one huffed, puffed, shook her head and walked away. The restaurant itself was so pretty very charmingly decorated. Needless to say we will never be going back.
Tearoom response:
My sincerest apologies to our guests who were disappointed with our tearoom service. Our goal is to delight each and every guest with an exceptional tearoom experience and will earnestly work on our shortcomings. We will continue to strive towards excellence so that we may maintain our status as one of N.J.’s top rated tearooms. Again, my
apologies.
Sincerely, Phyllis