Christy
User's reviews
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The Tea Room at the Depot
Be sure to ask how much time is allowed for a reservation. I attended a bridal shower at this tea room and at 2 hours with three gifts remaining to be opened, our party of 11 was directed to relinquish our table. We were then moved to the food prep area 'garden room'. While I understand that another party was waiting to take our place, the final gifts were opened and we were out the door in less than 15 minutes. A lovely day ended on a sour note.
Tearoom response:
We sincerely apologize for your experience at the Tea Room Saturday. We are sorry that we, as owners, were not there that day to assist your party better. Before you even emailed us, we had talked to our employees to see how the day had gone and they told us 'not good'....which is unusual.
Usually for groups, we do have a 2 hour limit before starting a room charge. We do not, however, charge that if the party was not informed ahead of time as yours was not. We are really sorry your party got moved and unless our employees thought there was some other solution, I trust they would not have asked you to. The Garden Room does house the waitress station as well as seating for up to 20 guests. We apologize that we made you feel like you were in the 'food prep area'. Unfortunately that day there was a party of 30 waiting to be seated and it was causing problems in the floral shop next to us.
We would love to discuss this on the phone with you and make this right, whether that is a free lunch or whatever we can do to help turn that sour note into a sweet one! Thank you!!
Josh & Kate Virkler, Owners