Arlington mom
User's reviews
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Let's Pretend Tea Parties
We were so hoping for a great b-day. But, 3 calls in to confirm reservations (they called me on Wed and I said I would call them right back with a number) and 3 days later no return call. I had to drive all of the way from Arlington to Grapevine to confirm the day before my daughter's b-day, even though I told the lady who called to confirm numbers on Wednesday that I would call right back. She did not tell me she was giving me a number to call back on that went to a cell phone. The cell phone is the owner's phone, who was on vacation, and not checking or calling any messages back. So, I went down there myself and after the employee lied and said that their phone was not working and that is why she did not call me back, she finally told me she was in fact telling a lie and that the phone she said that was not working is not even a real phone. It was not even plugged into the wall. She knew the whole time I was calling a cell phone and that she had given me that number knowing that I would not get a call back. I thanked her for telling me the truth and confirmed my numbers for the next day as well as tea for the grownups, 1 food tray for the grownups and cupcakes instead of petti-fours. She said it would all be done just right. Next day, party day, it started off ok, but then I noticed it was moving really slow, and no food was out for the girls or parents. Then, about 30 mins into the party the owner comes rushing in with bags of groceries. She had not even made the food yet!!!! She spent the next 30 mins fixing the food and making 3 and 4 year olds just wait with nothing to do. It was so horrible. Plus the hostess would not let them get down and play, just made them sit and wait for the food. Then, they did not bring out cupcakes or tea liked I had confirmed. Anyway, we tried to make the best of it, but when I went to pay, she charged me for 2 food trays. I only ordered one, and I never got tea for my adult guests. She said 'oh, maybe it is my next party that wanted 2 trays'. She was going to mess them up too I guess. She did say she would credit my account for 1 food tray, but did not offer anything else for all of the trouble we had. Today, I found out that instead of crediting my account for 1 food tray, SHE CHARGED ME FOR ANOTHER ONE!!!!!! O.k. I know that people are busy, etc, but this is so stupid. I have a call into her, but still have not got a call back. I may have to get my bank involved. I wish I could tell you what a wonderful experience this was. I so wanted it for my daughter, but it was not. Stay far, far, far away from this place if you want to be sure your party is just right!!!!!!!