Leslie
User's reviews
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Cozy Tea
I've been to this tea room several times and it is definitely NOT what it used to be. I was in on Saturday to celebrate my birthday with six friends. When my friend called several weeks ago to make the reservation she was not informed that they would seat us at two different tables. That was information that would have been nice to know...I had friends who traveled an hour and a half to join me there for my birthday tea who I didn't get to even chat with due to the fact that we were at two different tables. We were told we absolutely could not move the tables closer. The service was INCREDIBLY slow...it took us three hours to make it through our tea service! Never once did we receive an apology of any sort about the long wait. Oh, and if you like to drink more than three cups of tea during your visit (which will be long due to the slow service) be prepared to fork over $1.50 each time you need your tiny three cup teapot refilled. A friend ordered a pot of tea and after taking one sip she realized that she did not like the tea at all. She asked to exchange it for something that she knew she liked and she was told that she would be charged for both pots of tea. I have been to many (many!) tea rooms over the years and I've never had an owner respond in such a way! They have always been more than willing to exchange for something that the customer would enjoy. We will NOT be visting this tea room again. It is so disappointing to see what she has let her tea room become...she started out fantastically and now it is so bad that I will not return.