Jennifer
User's reviews
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My friend and I recently visited this tea room for afternoon tea. We were seated in a beautifully decorated room with a large table and a few smaller tables positioned in the corners. Unfortunately, we were seated at one of the small tables in the corner. We were also alone in the room and were given little to no attention by the staff. We even had to pour our own tea. I think this tea room has great potential but needs some kinks ironed out.
Tearoom response:
Dear Jennifer,
We are so sorry you felt that being seated at one of the smaller tables in our Bridal Room was a negative. We reserve the cozy tables for 2 for our smaller teas as the larger table for 10 would not be very conducive for a tea for two. We try to accomodate our guests by trying to put them in different rooms so they can have privacy when we can, not to leave them alone!
There is a fine line between attention and being a 'pest'. We try to come in after the food is served and pour your tea when possible, but always leave it with a cozy or on a warmer, in case we are busy and you need to refill it.
Actually, according to protocol and tea etiquette, it is an honor to pour the tea at an Afternoon Tea! The role of the tea pourer involves the most 'stylized and personal element of the Afternoon Tea ceremony simply because of the intimate interaction between pourer and guest.' I was unable to be at the tearoom that day due to recovering from being hospitalized and my husband and staff were there. We are so sorry that you were not pleased. Come in again, and we will make it up to you!
Susan-Lynn