Jeanine Dropkowski
User's reviews
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Pickwick Society Tearoom Gifts & Antiques
Our party was there the weekend before Mothers Day...with reservations months in advance. They double booked us, thru no fault of our own, we compromised and made our reservation earlier---we are REPEAT CUSTOMERS---having been to a 'high tea' here before we had anticipated the food and tea for weeks. We were informed after waiting far too long...that they had changed their tea service to what I could call 'drop and run' not to mention you no long get to alternate teas. Once the food was dropped off, we had to go and find a server to get anything else we needed. We were definitely not the priority that day. Having been there before I really felt as though our being there was quite the inconvenience, and you chose a large party ($$) over your loyal customers. I also attempted to contact you several times the week leading up to the reservation, but you did not have the courtesy to return my emails nor my phone calls; I am sure because you didn't want to tell us about the 'drop and run' change in service or that our party wasn't that important to you. I have to say that I once loved your tea room, and I feel my family of 10 helped make you the #1 tea room in the state, but Cindy you did us wrong, and we will find another tea because of it.