Tea Station San Diego 2
(15 reviews)9003 Mira Mesa Blvd, San Diego, CA 92126, USA 858-527-1888 Website Suggest Changes
Recent reviews
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John
I'm not a big fan of tea station but I enjoy their drinks and the consistency in each drink that I order. I have observed how this place is run everytime I visit. I learned from one of the workers there that it's diffcult to hire people because of shift availabilty, high new-employee turnover rates and so on. Everyone who works there try their best to serve the customers well but just can't handle the rush. If you try talking to the employees you'll realize that they are really nice and friendly poeple. As a tip, you should try to 'be patient' and observe how each worker tries their best to do what they do here. And yes, be careful of their store rules, it can piss you off only because tea station corporation enforces them.
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Kevin
This place is where you will experience the urge to put these people out of business, when you go here, they dont care about u, they just want money, they want u to pay at least 3 dollars just to sit down when things there are 2.50, its just stupid how many rules this place has, its good but it makes me want to goto tea stop instead, the service is horible trust me, never go here and ur life will be fine...go here and it will piss u off, you dont want that on your date
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joe
Me and my friends went to Tea Station 2 on a Thursday night a couple of weeks ago. We went there after a long haitus because of declining service quality. We experienced a poor attitude from the servers. It seemed like since we weren't Taiwanese we weren't welcomed. This sentiment was felt by the others in the group. I'm not sure that I would want to return to Tea Station 2 in Mira Mesa because this seems to be a recurring problem. I hope that Tea Station corporate is going to do something about this.
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a very disappointed customer
My friends and I used to enjoy the food from Tea-Station in both locations in San Diego, however, recently, we have noticed the price of the Mira Mesa tea-station had gone up, and the food quality had severely gone down. We would still go for the convenience that's close to home, but every time we regret of eating from there. Just to point out a few problems, the pig feet always has hair on it, and all the dishes are too salty and greasy for most of us. The services is horrible, and the take out takes forever to be ready. Please do something about it, we really don't mind paying more for quality, but the food and services quality in the Mira Mesa location is unacceptable.
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From an Asian American customer
I am writing a review based on a couple of wonderful visits two years ago. I'm assuming it was with the former management. My general experience with Asian-owned businesses is that customer service isn't a big priority - usually it's 'what do you want?' and they serve you right away. But that aside, what impressed me was when I ordered hot tea, it came in a nice tea pot, and I really felt I was having a proper tea. Presentation was key for me. And I usually had the hot black passion fruit tea with the sweet butter toast. I was in tea heaven. I had also been to the sister Tea Station in Clairemont - same products, but served in disappointing styrofoam cups and containters. I guess they cater to a more 'to go' crowd. But if eating in, I believe that customers should be served in proper dishware.
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Robert Tan
I used to visit Tea Station (on Clairemont Mesa Blvd, San Diego) quite frequently and since I have returned from the Bay area, I have noticed that the quality of the drinks and the customer service has eroded considerably. I usually ordered the taro milk tea, and what used to make this drink distinctive compared to other stores is that Tea Station actually used real chunks of taro in their drinks. However, the most recent drink I had here of this variety was made up of purple taro powder and sugar. Needless to say, it tasted terrible. The price of drinks here had also increased since the last time I visited and the service (if you can call it that) rendered was horrible.
What really compelled me to write this negative review was my wife’s visit to this joint this evening. She reported that she had ordered a red bean drink which was an off red colored that tasted like sugar water. When she went to complain to the employee, he frowned at her and promptly dumped her drink down the drain. This same employee then struck up an argument with her saying that this is how they have always made it and that this was how it was supposed to taste. This was not the first time my wife had ordered this drink and that was why she complained about the quality of the drink tonight.
We have discussed it over and decided that we will never return to this establishment due to its inferior ingredients and overpriced drinks and terrible customer service. In reading some of the previous reviews, it appears that we are not the only customer to have had bad experiences here and that my wife’s experience was not an anomaly. If there was an option to give this store a negative rating for its service, I would have picked that.
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Justin
I think Tea Station is a fairly good place. The Clairemont Mesa one is full of customers which is a good thing for the Tea Station there. The boba is fresher in Clairemont Mesa and the Tea is better too. The Mira Mesa one usually has poor boba its hard and not soft, the tea is pretty good I could say, and the service is nice.
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Andrea
If you are unhappy with the Mira Mesa Tea Station, try visiting another one in San Diego located off of Clairemont Mesa Blvd. It is in the plaza across from the '99 Ranch Market' and is fairly easy to find. The time and day you decide to go will indicate your level of service, the taste in food and drinks, etc. I have been to many Boba shops throughout California and Tea Station is truly one of the best. Sure, there is a lack of consistency regarding the taste of the drinks at each Tea Station branch. However, if you know how to pick your drinks and food wisely-- you will not be disappointed. Ask the waitress or waiter for their opinion. They will suggest the more popular and better tasting items on the menu.
If you visit the Clairemont Tea Station during its busiest hours, you might end up being displeased with their customer service. There are usually only two waiters available so be patient if they cannot get to you immediately. Besides, both you and the waiter know that YOU possess the wallet that will either provide them with tip money or not. If you are in a hurry, then perhaps it is better that you do not go to Tea Station when there is a wave of customers flooding in.
There are some customers that become highly upset with the '20 dollar' credit card minimum. Yet, there are signs clearly posted in the store informing the customers of the $20 minimum charge. If you are respectful to the employees at Tea Station, it will be reciprocated.
Clairemont's Tea Station has the best boba. Even before it opens, customers will be eagerly waiting outside to purchase Boba drinks. So, if you aren't happy with Mira Mesa---at least try the Tea Station on Clairemont Mesa Blvd.
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Sarah
One thing that really makes this place stand out is that they have an impressive variety of tea. I haven't come across many places that serve rose milk tea (by far the best milk tea I've ever tasted--try it with boba!), and seeing as this place did was a very pleasant surprise. Service was sweet and dependable! Until I come across a place with a larger variety of teas, I give this one full high marks. Worth the visit!
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Sylvia
I can't say I've had any bad experiences here. In fact, this is the place where I frequent the most. I love the green milk tea with boba and the honey milk tea with boba is good as well. I usually don't dine-in. It is true that the servers/cashiers do not really pay too much attention to you, but I think the drinks are good. Although, I do not think their snacks are too good, they cost a lot and aren't appetizing. However, their meals are a better choice. I have mixed feelings about their food, but I do like their drinks.
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St. Saviour
I'm not sticking up for anyone here. But my significant other and I had our bad experience when we visited the Tea Station in Mira Mesa.
I do agree with 'Joe' that most of the servers at this joint were rude and slackers. They left us hanging and waiting and waiting and hanging, it's almost like the Energizer Bunny but in our case we're running out of energy.
First, I personally had to grab a water pitcher just to fill my 'OWN' ...again... my own cup of water because everyone else was in the register station chit-chatting.
Next scenario, WOW... we got our food in a matter of minutes. But can you imagine we still 'had' to tell or remind our server that we needed silverwares so we can start eating and guess what again!!!! You're right, it took them a while getting it.Damn it we're hungry!!!
And to make the matter worse, one of the male servers was stung by a bee on his neck and yes it was a bee, not just a roach, is that clear? Yes??? yess??? Ok. good!
Anyways, this happened 'inside' the store of course, here comes the big commotions as if he was bitten by an elephant. He was showing it off to all his female co-workers, like 'Hey you guys, I got stung by a bee...cool huh' even though in pain kind'a thing?
I undertand he's in pain and I was about to symphatize with this guy. But when I asked for our 'tea' he gave us this very disappointed facial expression and I've noticed, his browny-eyes turned from chinky to big round eyes, and his painstaking 'i'm in pain facial expression' turned from it to 'What da heck do you want and let me add can't you tell I'm in pain?'
I really didn't mean to stop his 30-second fame with a couple of girls around him. But hey dood! 'Where the heck is the Tapioca Tea?!?!?!'
Last but not the least, the BILL..he he. yes the Bill!
I pulled out my debit card...ok I admit i didn't bring cash with me that day so shoot me! Anyways, the server goes like 'solly, but it ha toO beh 20 dolla'. When I saw the bill, it was WHOOPPPIIIINNN 18+ dollars. (oh my God, it's the end of the world). HELLLOOORRR? Tip will be added on it too. So she goes 'Okei Okei, but next time you can't do Okei??' Whew I said to myself, thank GOD it's over!
Our visit was too comical and one can actually make a movie out of it.
My suggestion is, go to the Tea Station in Convoy, they provide better service!!!
12/16/05
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Brandon
I will never go back to this store at Mira Mesa again until someone proves me wrong! After reading two previous reviews and a response from the tearoom, I thought that the quality of their drinks would have been improved. I was completely wrong! I ordered a passion fruit green tea on Saturday (9/10/2005). The drink has no flavor of tea. It tasted like water-down passion fruit juice from concentrate. The store either used leftover tea from last night or used wrong/very little tea for their drinks. The boba was also tasteless and too soft. My 3 dollars just went down a drain. I did not bother to ask for a replacement drink because I could get the same bad drink anyway. If the manager of this store reads my review, please go check out another Tea Station at Clairemont Mesa blvd. or two other stores at Irvine. These three stores offer much much better tea. I do not understand how one can screw up a boba drink so much. I am very disappointed that I just moved from Clairemont to Mira Mesa. Now I need to drive couple of miles just to get a good boba drink :(
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William
I guess I wasn't the only person received poor quality tea. I used live in SF Bay area and work one block away from a Lollicup, so I get my boba from Lollicup regularly. Ever since I moved to San Diego, I have been craving for boba tea. Lack of any good choices, I stopped by at this Tea Station. I got a very basic boba with black tea for $2.69 ($2.50+tax). It was the MOST horrible tasting boba I have ever had in my life, period... The tapioca pearls were rock hard, the center was still solid. I couldn't taste any tea flavor in the liquid. What I tasted was literally watered down milk plus 1 week worth of sugar, some water used to raise a tea pot for color, in a cup. I complained about the poor taste, so they reluctantly made another tea for me (the staff had an unpleasant attitude). The second one tasted just as bad as the first one (figures, since they come from the same batch of pearls) Out of frustration, I left the establishment in disgust without raising further concerns.
I am not a picky person at all, but apparently, Tea Station has absolutely no standards or no understanding of how to make a decent boba tea at all. Lollicup on the other hand always keeps their quality standard very high. No matter which store you visit, you always get the same great tasting tea with perfectly textured boba pearls--every time.
Just to give you an idea how bad Tea Station is: I would never go back there again. I would rather rid of my boba habit than going back to another Tea Station. You can get better boba anywhere else (even though 99c deal out of some restaurent), including those frozen packaged ones from 99 Ranch.
I called the phone number on the cup (corporate office) and spoke to a very polite gentleman. He apologized for my experience, and offered 2 free boba teas to me if I was to visit another store on Clairemont Mesa, next to 99 Ranch. Either the arrangement weren't made between him and the staff or the staff at Clairemont Mesa just forgot about this. When I showed up about 2 weeks later, they knew nothing about this 'free' replacement tea. Needless to say, I am NOT happy.
Take my advise and that of Vanessa's, go somewhere else... Tea Station has no clue how to make a good boba, and the price is clearly a ripoff for this lousy tasting tea.
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Vanessa
I've been there twice: the first time, the boba (tapioca) was hard, probably because it wasn't fresh; the second time the tea itself was not good (I ordered the same exact drink) and the boba was tasteless and too chewy. The drinks are not worth the money and when you eat there, the prices are over a dollar more each item.